DON'T LOOK
BACK IN ANGER

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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ANGER MANAGEMENT
 

Don't Look Back In Anger...

Anger is a fact of life. It is the way in which we deal with it, in ourselves and in others that makes the difference between managing it constructively or destructively.

This course gives people the opportunity to identify their own approach to anger and conflict, assess their behaviour and that of others and develop concrete strategies for managing anger. We look at the way we communicate both verbally and physically with the outside world and what's going on inside us, beneath the surface. We help people become more aware of human behaviour, understand why people do what they do and practice changing patterns and outcomes.

This programme is highly interactive and draws on a blend of discussion, questionnaire, and practical exercises. There will be opportunities for group working, pair work and individual reflection. Creative Training uses innovative learning styles that are transformative. This work is direct, effective, engaging, fun and accessible.

The course covers the following areas:

  1. Individual reflection – tracking what's gone before, reflection on what happened and why. thoughts and feelings associated with frustration and growing anger, how you feel about yourself, the changes you want to make and why, your attitude.
     

  2. Confidence and self esteem building.
     

  3. Body language – confrontational and non-confrontational body language. Passive, aggressive and assertive behaviour, status, tension states, staying calm.
     

  4. Verbal communication – positive and negative language, blocking, calming down tone and pitch of voice, assertive language.
     

  5. Putting yourself in someone else's shoes - understanding their point of view, thought processes, internal chatter, subtext, self image, bravado, self esteem, feelings, stress, insecurities
     

  6. Strategies for dealing with difficult situations and staying in control.


This part of the course gives people a chance to work through problems and try out a variety of solutions.  People can try out new strategies and 'rehearse for reality.'
 

 

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16 Burford Road, Witney, Oxfordshire OX28 6DH
tel: 01993 773390 | e-mail: bespoketraining@yahoo.co.uk